LeaderOS runs an MLA’s office: the front desk, grievances, letters to departments, Janta Darbar, development works and the MLA’s day. In English, Marathi and Hindi, on any computer or phone.
The demo uses fictional data and needs no sign-up.
Token014Front desk, 10:12
Water supply, Lane 4, Shivaji Nagar
GRV-2026-0147
Awaiting departmentResolved
Sunita Pawar takes token 014 at the front desk: her lane has had no water for four days.
Token 014
The grievance is registered with her consent and given to a caseworker.
GRV-2026-0147
A letter to the Executive Engineer, Water Supply, is approved by the MLA and dispatched.
MLA/SDN/2026-27/0119
The department’s reply is entered in the inward register: a work order is issued.
IN/2026/0042
Water is restored. Sunita is told in Marathi, and the grievance is closed.
Resolved
One grievance, as it moves through the office.
The whole office, in one place
Each person sees the work that is theirs, and the MLA sees all of it.
sdn.leaderos.co.in
Today’s meetings, visits and events on one screen, and tomorrow’s schedule as a PDF on WhatsApp every evening.
A token for every visitor, a screen for the waiting room, and a known mobile number that finds the citizen at once.
From registration to closing, with follow-up dates, notes and documents, and a list each morning of what to do next.
Department letters drafted, approved and dispatched with outward numbers, an inward register, and letters for citizens on the MLA’s letterhead.
Sessions planned, attendees registered with tokens, and each issue resolved on the spot or turned into a grievance.
Every work from proposal to inauguration, with the year’s MLA fund and a ward map of where it goes.
Written for offices in Maharashtra
Every screen, letter and PDF works in English, Marathi and Hindi, and each person chooses their own language.
Staff use the phones and computers they already have. There is nothing to install.
Letters go out on the office’s letterhead, in the citizen’s language.
Amounts appear in lakh and crore, and the financial year runs from April.
Tomorrow’s schedule, as the MLA receives it each evening.
The front desk on a phone.
Sahayak answers from your own records
Answers like this come from the office’s own records, and they are free. AI writing help is optional: it stays off until the office switches it on, works within a monthly limit in rupees, and removes phone numbers and ID numbers before anything leaves the office.
Which department is slowest to reply?
Sahayak
MHADA (Housing) has kept the office waiting longest: 2 letters have had no reply for more than 15 days, the oldest for 26 days.
Built to protect citizens’ data
People bring their problems to the MLA’s office in trust. LeaderOS is designed around that trust.
Separate for every office
Each office has its own database, its own address and its own staff accounts.
Phone numbers encrypted
Mobile numbers are stored encrypted and shown masked; revealing one is recorded.
Secure sign-in
Two-factor sign-in for the MLA and the office manager, and accounts lock after repeated wrong passwords.
Citizens’ rights respected
Consent is recorded, and citizens can ask for a copy of their data, a correction or erasure, as the DPDP Act, 2023 provides.
No political profiling
There are no fields for caste, religion, voting intention or party.
Everything accounted for
Every export, download and sign-in is recorded. Backups run every night, and a monthly drill proves they restore.
Your office, your name
Each office gets its own address, with the MLA’s name, constituency, logo and letterhead in all three languages.
मा. मीरा देसाई, आमदारसह्याद्री नगर विधानसभा मतदारसंघ, महाराष्ट्र
मा. मीरा देसाई, विधायकसह्याद्री नगर विधानसभा क्षेत्र, महाराष्ट्र
An example office from the demo.
How an office starts
See a day in the demo
Follow the front desk, a grievance and a letter, with fictional data.
We set up your office
Your address, database, branding and staff accounts, ready to use.
Train each role
Short sessions for the front desk, caseworkers and the office manager, with a plain-language staff guide.
Go live
A checklist for the first two weeks, with Magicwork on call.
What is LeaderOS?
LeaderOS is a constituency office management system for Members of the Legislative Assembly (MLAs) in Maharashtra, India. It keeps every citizen’s grievance, letter, visit and event on record, from the front desk to resolution, and runs in English, Marathi and Hindi in any web browser. It is made by Magicwork Technologies Pvt. Ltd.
Made by
Magicwork Technologies Pvt. Ltd.
For
MLA offices and their staff in Maharashtra
Languages
English, Marathi and Hindi
Works on
Any computer or phone, in the browser
Covers
Front desk, grievances, letters, Janta Darbar, development works and the MLA’s schedule
Data protection
Built for the DPDP Act, 2023: consent, citizens’ requests, retention and encrypted phone numbers
Questions offices ask
What is LeaderOS?
LeaderOS is office software for MLAs in Maharashtra. It records citizens’ grievances and follows them through letters to departments until they are resolved, and it runs the front desk, Janta Darbar, development works and the MLA’s schedule.
Does it work in Marathi?
Yes. Every screen, letter and PDF is available in Marathi, Hindi and English, and each person picks their own language.
Do staff need to install anything?
No. LeaderOS runs in the browser on computers and phones.
Is it for a particular party?
No. LeaderOS is for any MLA’s office, and it records no political information about citizens.
Who can see our records?
Only your office’s staff, each according to their role. Every office has its own database.
Does it work without AI?
Yes. AI is optional and off by default; everything else works without it.
Can the MLA’s schedule be sent on WhatsApp?
Yes. Every evening LeaderOS sends tomorrow’s schedule as a PDF on WhatsApp or email, in the MLA’s chosen language, and sends an updated PDF if the schedule changes.
How is citizens’ personal data protected?
Each office has its own database. Phone numbers are stored encrypted, the MLA and the office manager sign in with two-factor authentication, every export is recorded, and citizens can ask for a copy, a correction or erasure of their data.
Who makes LeaderOS?
LeaderOS is made by Magicwork Technologies Pvt. Ltd., a software company in India.
How do we get LeaderOS for our office?
Open the live demo, then talk to Magicwork Technologies. They set up your office’s address, branding and staff accounts, and train your team.
Resolved
See a day in an MLA’s office
Open the demo and follow a grievance from the front desk to its resolution.
